Customer Success | Rillet

Same-day responses from people who have been in your shoes

Not reactive—relationship-driven. Your dedicated support team of CPAs, ex-auditors, and Big 4 alumni have managed the close, fielded auditor questions, and built financials from scratch.

No more explaining yourself

Your CSM has filed journal entries, reconciled accounts, and survived audit. Say "intercompany elimination" or "accrual cutoff" and they already know what you mean.

Your own dedicated Slack channel

From day one, you get a direct Slack channel with your CSM team where your team and ours can work through questions in real time.

Skip the ticket queue

Day 2 of close is not the time to wait 48 hours for a response. Your CSM responds same-day because they know what's at stake and they already know your books.

Keep your close process current

Your business changes. Regular sessions with your CSM adapt to your workflows, reporting cycles, and product updates.

Playbooks for your workflows

We document your close from your chart of accounts, to your reconciliation process, to your ASC 606 setup. Tailored to how your business runs, not templated.

Monthly reviews that mean something

Get meaningful insights on how fast you closed, how much is automated, accuracy trends, and what's improving.

By accountants. For accountants.

Not generalists—CPAs, Big 4 alumni, and financial consultants who have lived the close and know what it costs when something goes wrong.

Meet the team

Customer Testimonials

"We closed our first month in Rillet in three days. The team knew exactly where we'd hit issues with our rev rec setup before we did. That's not software support, that's accounting expertise."
Anupam N.
Controller, Found
Read their story

"The fact that our CSM is a CPA changed everything. I didn't have to translate my close process into product-speak. They already knew what I meant by 'accrual cutoff issues.'"
Brock Beyer
Controller, Jump
Read their story

See what close looks like with an accountant in your corner.

Talk to someone on our team to get started.
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